Intellectual Disability Services

What is Intellectual Disability Services?

The Pennsylvania Office of Developmental Programs (ODP) is responsible for the oversight of intellectual and developmental disability services in the state. The local County Administrative Entities are responsible to verify eligibility for intellectual disability services.  To receive services you must be registered with your County’s Administrative Entity (AE).  If you are found eligible to receive services, you may choose a Supports Coordination Organization (SCO).  

Once registered with an SCO, a supports coordinator will contact you to schedule an appointment and discuss what kinds of supports and services would be helpful to you. You will develop an individual Supports and Service Plan (ISP).  Your supports coordinator will assist you in locating, coordinating, and monitoring supports and services.  Language is not a barrier to service.  We use interpreters in addition to bi-lingual staff.

If sufficient funding and capacity for services is not available, your Supports Coordinator will complete a Prioritization of Urgency of Need for Services (PUNS) form and place you on the waiting list.  They will assist you to identify other types of community supports and services that would help you while you are waiting.

After-hours Emergency

Our regular business hours are Monday thru Friday 8:30am to 5:00 pm and evenings by appointment only.

If you have an after hours emergency, and you live in Philadelphia, please call the County Behavioral Health Delegate at (215) 685-6440. Tell them what the problem is and that you are served by IDS. If they cannot help you with one of their resources, they will contact the Hall-Mercer Intensive Case Management Services Department who are on call 24 hours a day.

If you live in Bucks County, Chester County, Delaware County, York County or Montgomery County please call our answering service at 610-965-7302. Tell them what the problem is and that you are served by Partnership for Community Supports. If they cannot help you with one of their resources, they will contact one of our staff who are on call 24 hours a day.

Urgent Need During Business Hours

If you have an urgent need during regular business hours and you cannot reach your Supports Coordinator, dial "0" after you reach you Supports Coordinator's voice mail.

OR

Call our main number 267-350-4500 and ask for the Supports Coordinator's Supervisor, the Unit Manager or the Program Director who can assist you for urgent needs during your Supports Coordinators' absence.